Quality Auto Body Shop is dedicated to the complete and total satisfaction of its customers. Our goal will be 100% satisfaction, 100% of the time. Our standards will not be set by our competition, but our organization will set the standards by which our competition will be measured. In regards to quality repairs, fast service, and perfect fit and finish, we will be second to no one.

The perception of our customers is the reality of which we must set our standards. Our standards of appearance, quality repairs and service must be of such high quality that our customer’s perception of us will in no way be jeopardized.

Our purpose is to completely satisfy our customer’s needs, wants and desires with fast service, perfect fit and finish all with professional service and appearance. Our image will at all times be one of professionalism, marked with fast and accurate service. Our customers will be dealt with honestly and with integrity. Accuracy in our work and our attitudes toward our customers and co-workers will be kept positive. Our company will be a source of solutions to our customers, not a source of additional frustrations

Our goal is to be the most professional, the best looking, the best trained, to give the best service, be the most courteous, the most trusted, the most referred, and the most prosperous. We are Quality Auto Body Shop!

-Ken Schwanke